BAY AND BOW WINDOWS

This review is actually 4.5
A very comfortable experience from the start! Tony (Sales) was very quick to get an idea of what we were looking for, and was very patient and understanding during the quotation period. Easy to contact via mail and text and was able to answer every question we had.
Jeff (Survey) covered everything, he was clear from the start about the unfortunate wait times (due to COVID), and every install was explained in detail so there were to be no surprises come install day.
Install, this didn’t start well… and the only reason this review is not 5*. Start date was delayed three days, and the guys who came originally did one small window, which was left unfinished letting cold in for the night (thankfully we could close the doors).
The following morning we had a knock at the door, and to our surprise we were greeted by Ryan (Installer) and shortly followed by Cliff (Installer). I honestly cannot speak highly enough of them. They instantly saw the poor install left from the day before, and made it secure. Then proceeded (thankfully) to start and complete the rest of the property to a very high standard. Both were very professional, respectful and nothing was too much for them. From the first moment they stepped in the door, they put us at ease.
A huge thanks to Martindale for the job they have done for us, and a special thanks to Ryan and Cliff for making the install a very comfortable process for us and the kids.

The job was completed quickly and efficiently. The two operatives were very polite, positive and open as to the functions they were carrying out. After the main task was completed they cleared any debris, leaving the site as they first found it.
I was very happy with the whole procedure from initial discussions about the product to the final outcome.

I have know Geoff and Russell for over 30 years and the High Standard of Customer service, Pricing, Quality of goods and workmanship is of the highest. From beginning to end dealing with the “Family Run Company” was Excellent in every way. The fitting team Tony and John was Top Class and professional in every way. Thank you very much Martindale Team!!

Had a great experience with the sales team at this company. We dealt with Tony (the actual sales manager) throughout the process and have to say he was fantastic throughout the whole process. Nothing was ever to much trouble, he was always polite and professional and never applied any sales tactics to aid the sale. Just gave his honest advice which no other company seemed to do. Everyone just seem interested in taking our deposit and getting the sale as where we feel Tony actually wanted to make sure we received the product and designs that we wanted. We are happy to have the placed the order with this company and cant thank Tony enough for his efforts. He will be looking for the back windows to be done very soon and wont go anywhere else.

From helping with choosing our doors, ordering, delivering and payment, everything ran like clockwork. Reasonable price but no cut backs on service. Will use again, thanks

Very happy the service provided here. Tony the sales manager was excellent and so were the fitting team father and son team. Were so impressed were now talking to Tony about additional works we need doing. Great team and company to use. 100% recommend to anyone..